Donation and Product Refund Policy

Donations

1. Voluntary Donations:
   • All donations made to Shiv Baba Ishwariya Vishwa Vidyalaya are voluntary.
   • Donors are encouraged to review all donation details carefully before making a contribution.
2. Non-Refundable Donations:
   • Donations made to Shiv Baba Ishwariya Vishwa Vidyalaya are non-refundable. Once a donation is made, it cannot be canceled or refunded.
   • This policy is in place to ensure that funds can be utilized efficiently for our programs and initiatives.
3. Receipt of Donation:
   • Upon successful donation, a confirmation email and receipt will be sent to the donor’s provided email address.
   • Donors are advised to retain the receipt for their records.
4. Tax Exemption:
   • Shiv Baba Ishwariya Vishwa Vidyalaya is a registered non-profit organization, and donations may be eligible for tax exemption under applicable laws.
   • Donors are advised to consult their tax advisors for detailed information.

Product Purchases

1. Product Description and Pricing:
   • Detailed descriptions, prices, and images of products are provided on our website. Customers are encouraged to review all information before making a purchase.
   • We strive to ensure accuracy, but we do not warrant that product descriptions or pricing are error-free.
2. Order Confirmation:
   • Once an order is placed, a confirmation email will be sent to the customer’s provided email address. The email will include details of the purchased products and an estimated delivery time.
3. Return and Refund Policy:
   • Eligibility: Products must be returned in their original condition, unused, and with all original packaging and tags intact. Returns will only be accepted if the product is defective, damaged during shipping, or if the wrong product was delivered.
   • Return Process: To initiate a return, please contact us within 7 days of receiving the product. Provide your order number, reason for return, and any supporting evidence (e.g., photos of damaged goods).
   • Refund Process: Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will be applied to your original method of payment within a certain number of days.
   • Shipping Costs: The customer is responsible for paying the shipping costs for returning the product unless the return is due to our error (e.g., incorrect or defective item).
4. Non-Refundable Items:
   • Certain items are non-refundable, including digital products, downloaded materials, and perishable goods.
   • Custom orders and personalized products are also non-refundable unless they arrive damaged or defective.

Contact Us

If you have any questions about our Donation and Product Refund Policy, please contact us at:

Shiv Baba Ishwariya Vishwa Vidyalaya
Email: info@shivbabaivv.org